Below is just a selection of the training service that we provide. For further information please feel contact us.
Customer Care
- Effective Customer Care
- Complaints Training
Legal
- Data Protection Act 1998
- Corporate Manslaughter Act 2007
- Freedom of Information Act 2000
- Health & Safety At Work Act 1974
- Associated Regulations To The Health & Safety At Work Act 1974
- Civil Contingencies Act 2004
Court Procedure
- Public Inquiry
- Record and Documentation Keeping
- Civil & Criminal Court Procedure
- Preparation of Statements
- HM Coroners Courts – The Role, Purpose & Function
- Preparation for the experience of giving evidence, to help reduce witnesses “nervous tension” & improve the way in which they give evidence* (* The Group 4 Case Refers)
Business Continuity
- General Awareness
- Identification of Critical Services
- Business Impact Analysis
- BC Plan Writing
Risk Assessment
- General Awareness
- Risk Assessment
- Production of Risk Registers